Welcome To My Homepage

ARTWORK AND DESIGN 
 

2. Select Options and click "Add to Cart" then click "Check Out".

3. Sign in and select "Shipping" and "Payment Options".

4. Confirm Order and Upload Files (You can upload files at the bottom of the     

    page or on your final page.

Alternatively, if you have any problems placing your order with us, we would be glad to walk you through the order process over the phone. Call us today at 313.272.8433. 
 
What is a tag? 
A tag is a line of type which we discreetly add to your final artwork on the edge of the printed piece. It reads, in 7 point type, "printed bywww.crystalclearimages.com 313.272.8433".

Tagging your orders is the only reason we have been able to maintain such incredibly low prices in today's environment.  You may choose to omit this tag from your order for an additional fee of $25.
 
Do You Guarantee Colors? 
If your job is color critical, you MUST ORDER A COLOR PROOF at the time of your order. If a color proof is not ordered we are not responsible for any color variations from your monitor to our presses. We cannot stress this enough, color variations will occur, if you need to attain perfect color on your job it can only be achieved by a color proof. 
 
Gang Run printing is the process of creating printed pieces at substantially discounted prices. One of the pitfalls of Gang-Run printing is that we    relinquish the control of individual piece color to compensate for the entire run. This does not mean your colors will be drastically different, but that in regards to Gang-Run printing- the industry standard practice is to accept a overall pleasing color, which is 90%-100% accurate to the image. 
 
Because of limitations with the Gang-Run printing process, the differences in equipment, paper, and neighboring image ink requirements- the accuracy of color reproduction is not guaranteed. By placing an order with us you agree to this limitation. 
 
We accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process. 
 
The exception to this condition is when a job is placed on an entire run, which provides full control of the color matching process. If your job can be placed on its own run, we can pull a color specific proof which our pressman will match. 
 
How Can We Reach You? 

Our Office Hours are: 
 
9am-8pm Monday - Friday 
You may order on our website 24 Hours a day. 
 
If you have a question after business hours, our customer service representatives check their email regularly. Go ahead and email us, chances are you will get an answer through the weekend or late at night. 
 
Phone: 313.272.8433 
Address: 
15627 West McNichols 
Detroit, MI 48235 
Email: Questions@crystalclearimages.com 
 
 
Is Your Turnaround Guaranteed? 
If your job is submitted and all the artwork is correct before 4pm, we guarantee that your job will be printed by the end the second business day after your order is placed. Of course, this does not include holidays, weekends, or acts of nature and God. This is valid for all products, quantities of 5,000 or less, that do not require bindery. Please keep in mind that shipping time is not covered under this guarantee. 
 
What do you print? 
We are full color printing specialists. Some of the products we print are: Promotional Brochures, Event Flyers, Restaurant Menus, Realtor Postcards, Tickets, Business Cards, Posters, Instruction Booklets, Monthly Periodicals, Rack Cards, Tri-Folds, and More. 
 
The bottom line is: if it is on paper and it has ink on it, we can print it at a lower price and better quality than our competition.. 
 
What is your turnaround? 
We offer 24 Hour turnaround (local pick-up) on all products that are: 
UV coated 

14 Point 
5,000 quantity 
No bindery
All non-UV orders are guaranteed to print within 72 hours of your submission. 
Turnaround times on all products are found under the product descriptions. 
 
With the help of Air carriers, we are able to have your job shipped across the country to any destination within 24 hours of production time. 
 
Is my information safe on your website? 
No, information we collect for order processing or from inquiries is shared with any other company or website. Your information is only used to contact you when necessary. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times. 
 
SHIPPING 
 
Can I change my shipping after I have placed an order? 
We ask that you carefully plan both the anticipated turnaround time and the time to ship to your final destination as it is very difficult to process Shipping Changes once an order has been placed. We process within minutes of receiving your order our Shipping and Fulfillment Department is already scheduling your ship date and preparing your labels 
 
Shipping changes are time consuming and costly for us. In the event that you need to change any shipping information (shipping service, destination address, etc.) after you have placed your order you will be charged an additional $50. We CANNOT ship to a PO Box. 
 
What Shipping Carriers Do You Use? 
UPS 
FedEx 
Delta Air Cargo 
 
How Does Air Cargo Shipping Work? 
Each night, we take our orders to the Cargo center at the Detroit Metro Airport. From there, they get shipped on the next available flight to your nearest airport. The SLOWEST service is overnight, so your order typically arrives at your nearest airport the next afternoon. 
 
This has quickly become one of the most preferred shipping options for our clients due to the speed, and cost. Many centers are open 24 hours a day making it convenient for you to have access to your print job whenever you need it. Call 1-800-352-2746 for information on your nearest pick-up location. 
 
How Long Does Shipping Take? 
UPS Ground shipping takes from 1 to 6 business days depending on your distance from our facility in Michigan. 
 
Will you break up boxes and ship to multiple locations? 
If your multiple shipments are broken up into full boxes, we can drop ship multiple boxes(up to 2). If the boxes have to be broken down into quantities smaller than a full box, we charge $25 per box that has to be broken apart for handling and material costs. 
 
We are able to drop ship your printing under your name and address at no charge. As far as your clients are concerned, your are the printer! We work as your confidential partner. 
 
By request, Your order will be shipped with your Company Name and Information as the return shipping address. All Blind Shipped order will be shipped in a plain box with no additional advertisements or promotions packed with your order. 
  
Can I just email you our order? 
We will only accept your order over email if you are having problems with the online store and you have contacted our Customer Service department for help. We can not guarantee turnaround on orders that have not been placed through the online system. 
 
Can I Cancel My Order? 
To maintain a competitive edge, we process jobs as soon as we receive them. If your order has been placed on a run, it cannot be taken off after the plates have been made. Because all of our work is custom printed to order, all sales are final. We are unable to use or recycle your printing after we have completed it. 
 
No refunds are available on orders unless no files have been prepared. If the order has not been processed, there is no fee for cancellation. An Email DOES NOT constitute cancellation under any conditions. 
 
How will my credit card be billed as? 
Your credit card will read "Crystal Clear Images". 
We accept certified checks, Visa, MasterCard, and American Express. 
 
Will I Receive An Invoice? 
By placing an order on our website, the system will send you an invoice to your email confirming your order. 
 
Can I place an order by phone? 
If you have difficulty or concerns with ordering over the internet, please do not hesitate to give us a call to place your order. (313) 272-8433 
 
What if the size I want printed is not listed as a product? 
If you do not see the size you wish to print as a product, you will have to pick the smallest product that your job fits into. For example, if you would like to print a 4 x 7 you will need to pick the 5 x 7 product. Please make sure that you pick the correct size as an error will delay your job. Give our Customer Service department a call if you have any questions. 
 
 

PRICING 
I do not see the quantity I want listed as an option. 
If you desire something outside of the options listed, please use our Quote Form or call us and we will be able to provide you with a custom quote. 
 

What are the benefits of using Crystalclearimages.com? 
24 Hour turnaround standard 
UV finishing in house 
14pt C2S Stock Standard 
Secure Online Order Placement 
 
 
What quantities do you print? 
We print quantities as low as 100 and as high as a million plus. Anything not listed on our website can be quoted, just call us. 

PRINTING 
What is the difference between UV and non-UV? 
UV and non-UV are abbreviations for the kinds of coating used on our paper. Here are some of the core differences and applications: 
 
UV (Ultraviolet Coating) is a clear liquid spread over the paper like ink and then cured instantly with ultraviolet light. UV coating gives more protection and sheen than either varnish or aqueous coating. Since it is cured with light and not heat, no solvents enter the atmosphere. This coating is the "laminate style" coating that you see on ultra high gloss magazine covers. 
 
Non-UV simply means that the only coating on the finished product is the natural coating of our Premium Grade 14PT. paper. Non-UV should be selected if you don't want your final piece to be extra glossy or if you are using the printed piece as a mailer in which you will need to have a printed indicia or printed address applied directly on the piece. 

What Specialty Services Do You Provide? 
We provide a multitude of bindery and finishing services. 
 
Folding 
Scoring 
Perforations 
5th Colors 
Saddle Stitching 
UV Coating 

If you have a special request, just give us a call and we'll do our best to accommodate you.  If the answer you're looking for isn't in the FAQ, feel free to send us an e-mail, and we'll do our best to answer it as quickly as possible.

 

 

 

POLICIES 
 
Quotes and Estimates 
Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed. 
 
Payment Terms 
All orders must be prepaid due to the speed of our turnaround. Under NO conditions does Crystalclearimages.com print on terms or extend credit. Since each job is custom created for its owner, it can not be reused or resold. After production has commenced, ALL SALES ARE FINAL. 
 
Right To Refuse 
Crystalclearimages.com reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. We are not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to Crystalclearimages.com for printing and/or publication. 
 
Alterations and/or Corrections 
You may not change artwork after it has been submitted. If you need to make changes to your order you must call and cancel the order placed and resubmit the proper artwork by placing a new order.   There will be no refunds for the previous order placed.
 
Liability 
Crystalclearimages.com's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. Crystalclearimages.com warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. 
 
Electronic Manuscripts/Images 
It is the client responsibility to maintain a copy of the original computer files, artwork and transparencies. Crystalclearimages.com is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until Crystalclearimages.com can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. Crystalclearimages.com does not archive your work for longer than it takes to produce the final product. Please save your own work!
 
Indemnification 
The customer represents that it has the legal right to produce all printed materials ordered from Crystalclearimages.com. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against Crystalclearimages.com based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by Crystalclearimages.com ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold Crystalclearimages.com harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending Crystalclearimages.com against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing Crystalclearimages.com for any legal fees and expenses it reasonably incurs in responding. 
  
Overruns and Under runs 
Crystalclearimages.com will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. This extra amount is normally to compensate for the industry standard variable consistency in cuts or colors. The generally accepted trade practice is plus or minus 10%. In the event of an under run exceeding 10%, Crystalclearimages.com will bill for the actual quantity delivered. 
 
Workmanship Guarantee 
We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion. 
 
Inkjet Proofs 
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printer output. This is due to the varying results from different output devices such as inkjet printers, proofing devices, and film-based proofs. 
 
No refunds or credits will be given for a printed order which does not match your inkjet proof, laser proof or monitor color. 
  
Shipping and Delivery 
Charges for delivery/shipping of printed material from Crystalclearimages.com are not included in quotations unless specified. Because shipping carriers are beyond our control, CrystalClearImages.com is not responsible for delays and/or damage incurred during shipping. 

We are Not responsible for delays or damage incurred after your shipment has left our plant. 

Claims 
Claims for defects, damages, or shortages must be made by the client in writing no later than 2 calendar days after delivery. If no such claim is made, Crystalclearimages.com and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that Crystalclearimages.com’s performance has fully satisfied all terms, conditions and specifications. 
 
Changes To Our Policy 
Crystalclearimages.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted. 
 
 

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